摘要
分析急诊科安全管理的现状和存在的问题,探讨加强急诊科安全管理,降低医患矛盾的管理对策,以期降低急诊科安全管理风险,提高医疗护理服务质量。医院急诊科安全管理主要存在的问题包括医院和护理人员两个方面,医院主要存在规章制度不健全、医院基础设备设施不能满足急诊服务需求量等;护理人员主要体现在急救知识缺乏、操作技能不熟练,对制度的认识不足、执行不到位等。根据急诊科安全管理存在的问题针对性的采取建立健全安全管理领导小组、明确各级医护工作人员职责,加强医院基础设备设施的管理等管理对策,可以使急诊科护理安全管理标准化、制度化、规范化,降低安全管理风险。
To analyze the current situation and problems of safety management in emergency department and discuss the management countermeasures of strengthening the safety management and reducing the doctor-patient disputes so as to reduce the risk of safety management in emergency department and improve the quality of nursing services. The main problems of safety management in the hospital emergency department reflected in two aspects： the hospital and nursing personnel. As for the hospital, problems included that relevant rules and regulations was not sound and hospital infrastructure equipment could not meet the demand of emergency services. As for nursing personnel, problems included the lack of knowledge regarding first aid, unskilled operation skills, the lack of cognition of the system and poor implementation. According to the problems existing in the emergency department, targeted measures were taken included establishing and improving the leading group of safety management, clarifying medical staff responsibilities, strengthening the management on hospital infrastructure facilities so as to make the nursing safety management in emergency department standardized and institutionalized and reduce the risks of safety management.
出处
《医院管理论坛》
2016年第8期22-24,共3页
Hospital Management Forum
关键词
急诊科
安全管理
Emergency department
Safety management
