摘要
[目的/意义]政务社交媒体已成为各国电子政务的核心组成部分,为了更好地推广政务社交媒体的应用,需要了解影响用户使用的因素。[方法/过程]梳理和总结当前国内外新媒体环境下电子政务用户接受/采纳模型的相关研究,从概念界定、基础理论及其应用、研究方法、影响因素等方面进行了述评。[结果/结论]将政务社交媒体用户信息荻取影响因素划分为5个层面,即技术层面、组织层面、环境层面、任务层面和个人层面,以期为相关的研究人员提供借鉴。
[ Purpose/significance ]Social-mediated e-government has been a core component of e-government. In order to promote the application of social - mediated e-government, we need to understand the factors affecting users to obtain government information through social media. [ Method/process ] This paper reviewed and summarized the current domestic and international e-government user acceptance/adoption model under the new media environment. The review was carried out in terms of definition, basic theory and its application, research methods, and influencing factors. [ Method/process] In order to provide reference for relevant researchers, this paper divides these factors into five aspects, the technical, organizational, environmental, individual level and the level of task.
出处
《图书情报工作》
CSSCI
北大核心
2015年第19期113-121,共9页
Library and Information Service
基金
西安石油大学青年科技创新基金项目"政府信息公开保密审查制度完善策略研究"(项目编号:2015BS39)研究成果之一
