摘要
目的探讨人性化管理模式在护理管理中的应用。方法选取2012年5月—2013年2月在该院工作的100例内科护理人员,按照不同的管理方法,随机分为观察组和对照组,对照组护理人员50例和观察组护理人员50例。同时,选择2012年5月—2013年2月在该院接受治疗的100例内科患者,对照组护理人员和观察组护理人员各自选择50例患者。对照组护理人员采用传统的一般护理管理模式,观察组护理人员在传统的一般护理管理模式上加用人性化管理模式,对比分析两组患者的护理满意度。结果观察组护理人员的护理满意度显著优于对照组护理人员,差异有统计学意义(P<0.05)。结论在该院护理人员中进行人性化管理模式干预措施,医院的各项问题都得到了规范,护理人员的工作效率和工作质量都得到了提高,患者的满意度都显著上升。
Objective To explore the application of humanized management mode in nursing management. Methods Selected in our hospital from May 2012 to 2013 years 2 months in our hospital work of 100 cases of medical care personnel, according to the different management methods, were randomly divided into observation group and control group, 50 cases and observation group nurses in 50 cases of control group, nursing staff. At the same time, the choice between May 2012 and February 2013 in our hospital 100 cases of patients treated in our hospital, the control group of nursing staff and observation group of 50 cases of nursing staff. Control group, nursing staff by traditional nursing management mode, the observation group nurses in the traditional model of nursing management and humanization management mode, comparative analysis and nursing satisfaction of two groups of patients. Results The nursing satisfaction of the observation group was significantly better than that of the control group,P〈0.05, the difference was statistically significant. Conclusion In the nursing staff in our hospital of humanized management mode of intervention measures, the problem of hospital have been the norm, the working efficiency and quality of nursing staff have been improved and the satisfaction of patients increased significantly
出处
《中国卫生产业》
2015年第15期156-157,共2页
China Health Industry
关键词
人性化管理模式
护理管理
护理满意度
Humanized management mode
Nursing management
Nursing satisfaction
