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基于乘客满意度的快慢车运行管理研究 被引量:3

A Model of Customer Satisfaction-based for Express/Local Train Operation
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摘要 以快慢车停站方式下的地铁运行为研究对象,分析快慢车方案对旅客出行、站务管理等方面的影响。以最大化乘客满意程度为目标构建线性规划模型,利用Cplex进行编程求解,得到快慢车运行方案。并将快慢车运行方案与普通列车运行方案进行比较,得出快慢车运行方案会减少乘客平均等待时间,从而提高乘客满意度的结论。 With the growing awareness of the traffic demand, optimized planning of urban rail transit has become an important way to solve the problem of traffic congestion. The paper focuses on a special metro stop plan called express/local, which is the only way to provide regular service among all stations as well as higher-speed service stopping only at major stations. To maximize passenger satisfaction, which is to minimize the total travel time for passengers, we construct a linear programming model and use Cplex programming to work out the model. After comparing the passenger travelling time between express/ local mode and standard mode, a conclusion is worked out and the express/local operation could provide the service of better passenger satisfaction.
作者 唐润宇 高原
出处 《现代城市轨道交通》 2015年第5期59-64,共6页 Modern Urban Transit
关键词 地铁 快慢车 乘客满意度 运行方案 metro, express/local operation, passenger satisfaction, train running time schedule
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参考文献10

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