摘要
在新形势下,电力企业要提高客户服务的品质,以更好地开展电力客户服务工作。主要对如何提高电力企业客户服务的品质展开了研究,并提出了一系列相应的解决措施,以期能为相关单位提供参考和借鉴。
In the new situation, the power companies to improve the quality of customer service, in order to better carry out the power of customer service. Mainly on how to improve the quality of the power companies launched a study of customer service, and made a series of corresponding measures in order to provide reference for relevant units.
出处
《科技与创新》
2015年第4期40-41,共2页
Science and Technology & Innovation
关键词
电力企业
客户服务
服务品质
服务理念
power companies
customer service
service quality
service concept
