摘要
研究结合科技服务创新过程特点,探索影响科技服务业创新绩效的关键阶段性要素。通过对67家科技服务企业的实证调研,发现在科技服务创新的新思想产生阶段,开放宽容的组织文化和创意型人才的招聘;在新服务的概念阶段和投入阶段,积极的人员培训和弹性的组织结构对创新绩效影响显著。此外,企业与外部网络的联络对服务创新绩效的影响被企业内部影响要素中介了,这与现有研究结论一致。最后提出基于创新过程视角的科技服务企业创新绩效若干促进建议。
This study combines innovation process features of science and technology services and explores key periodical factors influencing innovation performance of science and technology service industry.Through empirical research of 67 science and technology service enterprises,it is found that new idea generation stage of science and technology service innovation,open and tolerant organizational culture and creative talent employment have significant influence on innovation performance;besides,in the concept stage and input stage of new services,active personnel training and flexible organizational structure have significant influence on innovation performance.In addition,the influence of contact between the enterprise and external network on service innovation performance is interfered in by internal influence factors.This conclusion is consistent with existing research conclusions.Finally,several promotion suggestions on innovation performance of science and technology service enterprises based on innovation process are proposed.
出处
《浙江理工大学学报（社会科学版）》
2015年第1期53-60,共8页
Journal of Zhejiang Sci-Tech University：Social Sciences
基金
浙江省科技厅科技计划项目(2012C35058)
关键词
科技服务业
服务创新
服务创新过程
创新绩效
science and technology service industry
service innovation
new service development process
innovation performance
