摘要
针对当前运营商网络对端到端质量的关注点,提出了基于统计分析和客户感知的端到端质量评估模型。该模型聚焦于客观网络指标和主观使用感知,应用实践表明,基于层次分析法的端到端质量评估将定性和定量结合,对网络与终端协同发展、提升客户感知提供比较客观、准确、综合的结果,该模型和思路可扩展应用于移动互联网和长期演进(LTE)网络的全业务质量评估。
In view of the end-to-end quality that telecom operator concerns, this paper proposed a comprehensive evaluation model of end-to-end quality based on statistical analysis and customer perception. The model focuses on the network index and user perception. The practical application shows that by combining qualitative and quantitative analyses, this model can provide objective, accurate and comprehensive assessment of the cooperative development between network and terminal.It can be further applied to mobile Internet and Long Term Evolution（ LTE） network.
出处
《计算机应用》
CSCD
北大核心
2014年第A02期24-26,62,共4页
journal of Computer Applications
关键词
层次分析法
质量
综合评估
网络指标
用户感知
Analytic Hierarchy Process （AHP）
quality
comprehensive evaluation
network index
user perception
