摘要
基于对782名服务业和制造业员工进行的调查,分析了高绩效工作系统对员工敬业度的影响及作用机制。研究表明,高绩效工作系统对员工敬业度的积极影响不是直接的,工作幸福感的核心概念——积极情绪和工作满意度在其中起完全中介作用,而消极情绪的中介作用未得到支持。研究发现,高绩效工作系统实质上是动机激励的工作环境塑造系统,由此形成了激发员工内在工作动机和积极心理体验的组织环境。此外,进一步揭示了工作幸福感是促进员工敬业的关键环节,启示组织应加强员工工作中的情感管理,塑造员工积极的心理力量,从而构建幸福组织。
Based on a survey of 782 employees from manufacturing and service industry, the impacts and mechanisms of high performance work system on employee engagement were explored. The results show that the positive effects of high performance work system on employee engagement is not direct, and the core concept of well-being-positive emotion and job satisfaction fully mediate their relations. However, negative emotion doesn't play a mediating role. This study also discovers that high performance work system is a motivated work environment system, which is beneficial for organization to stimulate employees' intrinsic work motivation and positive psychological experience. In addition, results also show that work well-being is key for promoting employee engagement. Organizations are expected to pay more attention to employee emotional management and develop employees' strengths or virtues, so as to build a happy-productive workplace.
出处
《管理学报》
CSSCI
北大核心
2014年第11期1646-1654,共9页
Chinese Journal of Management
基金
教育部人文社会科学规划基金资助项目(10YJA630069)
中央高校基本科研业务费专项资金资助项目(JUS-RP21145)
关键词
高绩效工作系统
员工敬业度
工作幸福感
积极情绪
工作满意度
消极情绪
high performance work system
employee engagement
work well-being
positive emotion
job satisfaction
negative emotion