摘要
基于 INTERNET远程教学的现状 ,结合目前电子商务 CRM的研究 ,在开放远程教育系统中引入 CRM机制 ,文章分析了
This paper first describes the current status of distant learning on Internet as well as the Customer Relationship Management (CRM) in E Commerce. It then describes how to apply the concept of CRM to the platform of Distant Learning System.
出处
《微型电脑应用》
2001年第9期23-25,共3页
Microcomputer Applications
