摘要
目的:分析院内会诊管理现状,针对发现的问题提出应对策略,完善会诊管理制度,提高会诊质量。方法:提取医院会诊系统中的会诊记录,分析会诊按时完成率,对会诊申请及完成集中的科室进行重点分析与调查。结果:2011年1月-2012年5月会诊按时完成率逐月稳步提升,2012年5月已达到86%,但距98%的目标尚有较大距离;完成会诊的前10位科室完成量占全院的59.81%,申请会诊的前10位科室申请量占全院的63.8%,并且有6个科室重叠,说明申请与完成会诊的科室较为集中;会诊系统中有8.6%未完成的会诊。结论:应采取集中会诊、会诊质量互评、加大网络监控力度等措施,进一步提高会诊按时完成率。
Objectives： To analyze the current status of consuhation managemen! and to seek the solutions of the problems which can improve the management system of eonsuhation arid the quality of eonsuhation. Methods： The consultation record h＇om the hospital consultation system were sampled and the on-time rate of the consultation were analyzed. The departments which have large numbers of eonsuhation applications or completion were carried out key point investigation and analysis. Resuhs： The on-time rate of consuhation inereases month by month, which reaches 86% by May 2012, but it is slill far from the goal of 98%. The top-10 departments which complete the cnnsuhation take up 59.81% of. tile total amount of completion. The top-lo depatlments which apply for the eonsuhation take tip 63.8% of the total number of applications. There are 6 departments in both of the top-10 lists, which shows that the departments which apply for and complete the consuhation are relatiwly emweutrated. There are 8.6% unfinished consuhations in the consultation system. Conclusion： Suggestions such as centered consultation. peer eonsuhation quality evaluation and enhaneing the network control and monitoring are proposed to further improve the rate of on- time consuhation.
出处
《中国医院》
2013年第7期36-37,共2页
Chinese Hospitals
基金
中央保健委员会专项课题(11BJZ08)
关键词
院内会诊
会诊质量
hospital consultation, consultation quality
