摘要
根据可拓学的思想方法,从经济指标、作业流程指标和客户服务指标三个层面考虑,设计了食品冷链物流企业绩效评价指标体系,并建立了基于物元的绩效评价模型。通过该模型,可评价食品冷链物流企业的绩效水平,并明确其在整个食品冷链物流行业中所处的绩效等级。实例计算结果表明,该方法能够有效结合定性与定量分析,且模型结构简单规范,为企业绩效的评估提供了一种参考方法。
In this paper, following the principles of extenics and considering the index on the aspects of economics, operation and customer service, we designed the performance evaluation index system of food cold chain logistics enterprises and established the performance evaluation modal based on matter-element, which could identify the level of an enterprise in the whole food cold chain logistics industry concerning performance. A subsequent numerical example showed that this method could effectively combine qualitative and quantitative analysis and the model was simple and standard in structure.
出处
《物流技术》
北大核心
2012年第11期294-296,共3页
Logistics Technology
基金
陕西省社会科学基金项目"供应链集成化视角下的陕西苹果产业发展研究"(11E036)
陕西省科学技术厅研究发展计划项目"陕西省食品冷链物流发展研究"(2010KRM41)
关键词
冷链物流
绩效评价
物元模型
物流企业
cold chain logistics
performance evaluation
matter-element model： logistics enterprise
