摘要
在三年来对从事离岸IT外包服务企业调查的基础上,对北京中关村软件园、上海浦东软件园和西安软件园内20多家外包企业的信息系统部门项目小组成员进行问卷调查,并对回收到的293份有效问卷运用SPSS16.0和AMOS17.0进行统计分析,得出文化相似性、关系规范、创新能力、知识共享之间的相互影响关系以及它们对外包绩效的影响作用,解释了边界跨越在文化相似性、关系规范、创新能力、知识共享对信息系统外包绩效的影响关系中所起的调节作用,并给予了管理建议。
On the basis of three years investigations on offshore IT outsourcing enterprises that we have done, we designed a questionnaire, and conducted a field survey of the employees from about 20 outsourcing enterprises＇ information systems department in Beijing Zhongguancun Software Park, Shanghai Pudong Soft- ware Park, and Xi＇ an Software Park. We collected 293 samples and used SPSS16.0 and AMOS17.0 to conduct the statistical analysis. The empirical results show the correlation among culture similarity, relational norms, innovation and knowledge sharing and their direct effects on IS outsourcing performance. Also bound- ary spanning plays a regulating function on their effects on IS outsourcing performance. At last, we provide some managerial applications.
出处
《信息资源管理学报》
2012年第1期19-25,共7页
Journal of Information Resources Management
基金
国家自然科学基金项目(70871096)
教育部人文社会科学研究规划基金项目(09YJA630126)
教育部“优秀人才支持计划”(NECT-08-0812)研究成果
关键词
信息系统外包
外包绩效
知识共享
创新
Information System Outsourcing（ISO）
Outsourcing performance
Knowledge sharingInnovation
