摘要
目的探索精神科护士采取应对方式和护患沟通方式情况,分析其相关性。方法采用简易应对方式问卷和自编沟通问卷,对88名精神科护士进行调查。结果本组95%(84名)护士习惯采取积极应对方式;32%对治疗性沟通知识基本熟悉,68%不够熟悉;其常用治疗性沟通方法有(5.19±2.32)种,包括聆听、提问、提供信息、幽默、接受、沉默;非治疗性沟通方法有(1.91±1.46)种,包括给予意见、改变话题、同意/不同意。应对倾向与治疗性沟通知识熟悉程度呈负相关(r=-0.221,P<0.05)。结论精神科护士习惯采用积极的应对方式,较少采用消极的应对方式,但对治疗性沟通知识掌握不太理想,有必要对其加强治疗性沟通知识培训。
Objective To discuss the coping style and nurse-patient communication of psychiatric nurses and their correlation. Methods A simple coping style questionnaire and a self-designed communication questionnaire were applied among 88 psychiatric nurses. Results Positive coping style was pervasive among 84 nurses, accounting for 95%. Of the total, 32% of the nurses had adequate knowledge of therapeutic communication while 68% not. There existed （5.19±2.32） common therapeutic communication approaches including listening, questioning, information, humor, acceptance, silence, while （1.91 ±1.46） common non-therapeutic communication approaches including offering opinions, altering the topic and showing agreement or disagreement. There was negative correlation between coping tendency and the familiarity of therapeutic communication （r=-0.221,P〈0.05）. Conclusion Positive coping style is pervasive among psychiatric nurses, however, they show inadequate knowledge of therapeutic communication. Consequently, therapeutic communication training is indispensable.
出处
《护理学报》
2012年第9期64-66,共3页
Journal of Nursing（China）
关键词
精神科护士
应对
护患沟通
psychiatric nurse
coping
nurse-patient communication
