5Jonathan B B. Effect of clinician communication skill training on patient satisfaction[J], Ann Intern Med,1999,131(11): 822. 被引量:1
6Hampton J R, Harrison M J G, Mitchel J R A,et al. Relative contributions of history- taking, physical examination and laboratory investigation to diagnosis and management of medical outpatients [J ]. Br Med J, 1975,2: 486 - 489. 被引量:1
7Cohen - Cole S A, BirdJ, Freeman A, et al. Psychiatry for internists: A study of needs [ J ]. J Operational Psychiatry, 1982, 13:100- 105. 被引量:1
8Sackett D L, Snow J C. The magnitude of compliance and noncompliance, in Haynes Reds: Compliance in health care[ M]. Baltimore:Johns Hopkins University Press, 1979:1. 被引量:1
9Hulka B S,Kupper L L,Cassel S C, et al. Medication use and misuse: Physician - patient discrepancies[J]. J Chronic Dis, 1975,28:7-21. 被引量:1
10Stewart M. Patient centered interviewing [ J ]. Can Fam Physicians,1989,35:159 - 161. 被引量:1