摘要
从绩效棱柱的视角,提出显性知识立体管理模型。模型中,基础服务面向知识组织棱展开,读者共建面向读者满意面展开,分别代表知识与人的认知水平的推进。加强图书馆显性知识管理应从4方面入手:以读者为本,授权用户,促进信息资源使用;着眼知识的析出与利用,建立激励机制;直接面向读者开展参考咨询服务;构建信息共享空间,促进人际互动。
As viewed from Performance Prism Theory, the solid management model of explicit knowledge is proposed. In this model, Basic Service Plane is spread to Knowledge Organization Arris and Readers Co-construction Plane is spread to Readers Satisfaction Plane. They represent the propulsion of knowledge and human cognition level respectively. The explicit knowledge management of li- brary can be strengthened from four aspects. Firstly, we should take readers as the basis of the library, so readers should be authorized more to use information resources. Secondly, we should pay much attention to separating out knowledge and using it. The motivate mechanism must be established. Thirdly, We should carry out reference service straightly facing readers. Finally, We should build the libraryg information commons to promote the person-to-person interaction.
出处
《图书情报工作》
CSSCI
北大核心
2012年第1期60-63,共4页
Library and Information Service
关键词
绩效
知识管理
读者共建
基础服务
显性知识
performance knowledge management readers co-construction basic service explicit knowledge
