4Henkel, Mary. The Audit Commission[C]//in Pollitt, Christopher, and Stephen Harrison(ed). Book of Public Services Management. Oxford: Blackwell Publisher, 1992. 被引量：1
5Isaac-Henry, Kester, Chris painter, Chris Barnes. Management in the Public Sector: Challenge and Change[M]. London: Thomson Business Press, 1997. 被引量：1
6Rokert S. Kaplan, David P. Norton. the Balanced Scorecard: Translating strategy into Action[M]. Boston: Harvard business School Press, 1995. 被引量：1
7S. Butler, R. Letza, B. Neale. Linking the balanced scorecard to strategy[J]. Long Range Planning, 1997(2). 被引量：1
8Kettle, Donald. The Global Revolution in Public Management: Driving Themes, Missing Links[J]. Journal of Policy Analysis and Management, Vol.16, No.3. 被引量：1
