摘要
由于团队成员个体差异,成员之间必然存在关系冲突且对团队产出有负面影响;但关系冲突影响团队产出的中介过程还有待研究。基于交互式记忆系统(Transactive memory system)理论建立研究模型,探索交互式记忆系统在关系冲突与团队产出关系中的中介作用。通过三轮纵截面问卷调查,在全国6个行业中收集了76个团队样本。实证研究认为:关系冲突对交互式记忆系统、团队绩效与团队学习产生直接负面影响。交互式记忆系统在关系冲突对团队绩效与团队学习的影响中起部分中介作用。
In work teams,conflicts among team members are unavoidable and have negative effects on team outcomes.However,the mediating processes through which the influence of these conflicts on team outcomes can be measured has received little attention in previous studies.Based on transactive memory system,this study establishes a theoretical model to show how relationship conflicts affect two team outcomes including team performance and team learning through transactive memory system.Three longitudinal studies were conducted and a sample of 76 teams was collected from six companies of six industries in China.Results show that relationship conflicts have negative effects on transactive memory system,team performance and team learning.Moreover,transactive memory system partially mediates the effects of relationship conflicts on team performance and team learning.
出处
《北京理工大学学报（社会科学版）》
CSSCI
2011年第3期5-10,共6页
Journal of Beijing Institute of Technology：Social Sciences Edition
基金
国家自然科学基金资助项目(71002101)
北京理工大学优秀青年教师资助计划及扩展项目(2009Y1319)
北京理工大学基础研究基金资助项目(2142018)
关键词
关系冲突
交互式记忆系统
团队绩效
团队学习
relationship conflict
transactive memory system
team performance
team learning
