摘要
分析了新产品开发的过程模式,阐述了知识服务业的概念和特征。在此基础上提出了基于知识服务业的服务开发过程模式,并结合保险服务开发案例进行了探讨。
This paper focus on the problem how to develop new service in Knowledge Intensive Services. At first, it analyses the moder for new product development in physical product - related industries. Then it analyses the conception of knowledge intensive services. On the basis of this, it proposes a moder for new service development in knowledge intensive services and involves in a case study to prove it.
出处
《科技进步与对策》
CSSCI
北大核心
2009年第6期60-63,共4页
Science & Technology Progress and Policy
关键词
新服务开发
知识服务业
保险服务
Moder
New Service Development
Knowledge Intensive Services
