摘要
质量成本(COQ,Cost of Quality)是衡量提高质量活动的效果和效率的标准。COQ模型在质量成本研究中起着重要的作用。基于“6σ管理”中“持续改进”的思想和方法,用“kσ”作为质量水平(QL,Quality Level)的度量,笔者得到了不同质量水平下的动态总COQ模型。进而,还提供了不同质量水平下的总质量成本曲线。
In the area of quality management, quality cost is used to measure the effect and efficiency of quality activity. A COQ model plays an important role in the total quality cost survey. Based on the methodology of continuous quality improvement of Six Sigma and a new standard of quality level by kσ, a dynamic COQ model for different quality levels is developed in this paper. And then, the curve of total quality costs for different quality levels is presented.
出处
《经济经纬》
CSSCI
北大核心
2007年第3期91-94,共4页
Economic Survey
基金
国家自然科学基金项目(70572050)
国家杰出青年基金项目(70125004)