摘要
本文试图通过对服务本质的揭示来塑造现代图书馆服务的新理念。图书馆的服务对象是人,而服务的本质在于读者或用户的利用,为社会提供一种知识环境。作者详细阐释了10个基本理念：一切利用、一切用户、开放服务、免费服务、人性化服务、个性化服务、营销服务、竞合服务、创新服务。
The essay tries to mould a new modem library service idea from revealing the service＇s essence. The objects of library served for are human beings, and the essence of the service is to use for readers or users, to supply a knowledge environment for society. The author explains the ten basic ideas in detail as following： all for use, all for user, open service, free service, facilities for user, humanistic service, individualized service, marketing service, service competition and cooperation, service innovation.
出处
《图书馆建设》
北大核心
2006年第4期1-5,共5页
Library Development
