3Jesse D. Burks, Efficiency Standards in Municipal Management, National Municipal Review, 1912. 366, 371. 被引量:1
4Hatry P. Harry, How Effective are your Community Services? Procedures for Monitoring the Effectiveness of Municipal Services, Washington, D. C. : Urban Institute, 1977. 被引量:1
5H. George Frederickson(1996). The Spirit of Public Administration. Jossey - Bass,P. 198. 被引量:1
6GAO/GGD - 92 - 66, Agency Use of Program Performance Measures. 被引量:1
7Government Performance and Results Act. 1993. 被引量:1