摘要
本文利用一项广东省内开展的问卷调查资料,对第三方物流提供商的经营现状进行了分析,以期从供给角度探讨第三方物流在我国的发展状况,其研究结果对后续研究具有一定借鉴意义。研究结果表明,传统的运输仓储服务是现阶段第三方物流服务的重点,比较全面的服务内容往往只由实力雄厚的大型企业提供;第三方物流服务提供商总体上有着较高的业务满意度,对经营前景也普遍看好;中小型企业一般认为顾客服务与成本节约是成功的关键要素,大型企业则对长期伙伴关系和外部环境给予高度关注。
Based on the questionnaires in Guangdong, the author analyses the current situation of 3PL suppliers to explore the situation of 3PL in China from the angle of supply. The author hopes that the result of this analysis will be helpful for the following-up analysis. It shows that the traditional service of transportation and storage is the focus of 3PL logistics service in the current situation, and the comparative complete contents of the service can only be supplied by some big enterprises with enormous potentiality. In general, the degree of satisfaction of 3PL suppliers is comparatively high, and the perspectives of operation are full of hope. The SMEs usually take customer service and cost-saving as the critical factors for their success, while the big enterprises pay more attention to long-term partnership relations and external conditions.
出处
《中国流通经济》
CSSCI
北大核心
2005年第10期11-14,共4页
China Business and Market
