期刊文献+

危机传播需要的是什么?——对比肯德基“苏丹红”事件和南京冠生园“旧馅”事件的处理 被引量:6

下载PDF
导出
作者 吴瑛
出处 《新闻记者》 CSSCI 北大核心 2005年第9期18-19,共2页 Shanghai Journalism Review
  • 相关文献

参考文献4

二级参考文献15

  • 1中国现代国际关系研究所危机管理与对策研究中心.国际危机管理概论[M].北京:时事出版社,2003.26-126. 被引量:16
  • 2[16]高世屹.美国危机传播研究初探[EB/OL].http:∥ru-anzixiao. myrice. com/mgwjcbjjct. htm. 被引量:1
  • 3[2]Rene A. Henry. You' d better have a hose if you want to put out the fire: the complete guide to crisis and risk communications: Professionnal tips, tactics, dos,d on' ts and case histories Windsor[M]. CA: Gollywobbler productions, 2000. 被引量:1
  • 4[3]Robert Heath. Dealing with the complete crisis- the crisis management shell structure[J]. Safety Science, 1998, (30):139~150. 被引量:1
  • 5[5]Coombs, W T. Choosing the right words: The development of guidelines for the selection of the "appropriate" crisis response strategies[J]. Management Communication Quarterly,1995,(8). 被引量:1
  • 6[6]Coombs W T. Teaching the crisis management/communication course[J]. Public Relations Review, 2001, (27):89~101. 被引量:1
  • 7[7]Jonathan Bernstein. The biggest mistakes in crisis communication [ EB/OL ]. http:∥www. bernsteincrisismanagement.com/articles. html 被引量:1
  • 8[8]James E Grunig. How to measure your results in a crisis.Guideline For Measuring Relationships In Public Relations.The Institute For Public Relations Commision On PR Measarement And Evaluation, 2~3. 被引量:1
  • 9[10]Clark F Greer, Kurt D Moreland. United Airlines' and American Airlines' online crisis communication following the September 11 terrorist attacks[J]. Public Relations Review, 2003, (29) :427~441. 被引量:1
  • 10[11]Jonathan Bernstein. The ten steps of crisis communication[EB/OL]. http:∥www. bernsteincrisismanagement. com/articles. html 被引量:1

共引文献98

同被引文献146

引证文献6

二级引证文献17

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部