摘要
利用先进的信息处理技术和服务理念,建设供电企业电力大客户管理信息系统,是电力优质服务的一项重要内容。介绍了该系统的设计、实施、效益分析及应用前景,电力公司可利用该系统规范大客户服务工作,以满足电力大客户对供电优质服务的需要。
The company makes use of the advanced information process technology and service concept to construct large power customer management information system which is an important action as good power service. The paper introduces the system's design, implementation, benefit analysis and application foreground. The system can standardize the customer service work in order to satisfy the need for power service of high quality.
出处
《电力需求侧管理》
北大核心
2005年第4期31-33,共3页
Power Demand Side Management
关键词
电力大客户
信息系统
市场分析
large power customers
information system
market analysis
