摘要
在分析基于案例推理技术特点和知识管理咨询系统含义的基础上,提出了基于案例推理的知识管理咨询系统架构,并分析了架构的组成,给出了基于案例推理的知识管理咨询系统的定义。研究了实现系统所采用的案例知识表示、检索、存储和案例学习等关键技术。依据提出的架构及其关键技术,企业易于实现其知识管理咨询系统,从而有效地支持知识重用和知识创新,提高知识管理的有效性,以及知识资源的共享和充分运用。
Knowledge management(KM) is significant but still difficult for both researchers and practicers.Supported by technologies of case-based reasoning(CBR),a knowledge management consultation system(KMCS) was proposed and designed for consultation firms.The concept and components of KMCS based on CBR were analyzed.Then key technologies for realizing the system,such as case representation,retrieval,storage,and learning were further investigated.The proposed system and corresponding key technologies will help enterprises build their KMCS easily,facilitate knowledge reuse and innovation,and improve the effectiveness of KM.
出处
《清华大学学报（自然科学版）》
EI
CAS
CSCD
北大核心
2006年第z1期990-995,共6页
Journal of Tsinghua University(Science and Technology)
基金
国家自然科学基金资助项目(70401001)
关键词
知识管理咨询系统
基于案例推理
案例知识表示
案例检索
相似度
knowledge management consultation system
case-based reasoning
case knowledge representation
case retrieval
similarity match
