摘要
随着新型医患关系的形成,患者对医疗服务质量的期望越来越高。良好的护患关系不仅能提高患者对护士的满意度,达到事半功倍的效果,为患者的尽快康复创造条件,也直接影响到整个医疗的质量水平,也充分体现了护士的社会价值。本文就服务文化和护患关系作一综述。
Along with the new formation of relationship between the doctor and the patient,the patient s expectation to the medical treatment service quantity is more and more higher.Nicer relationship between nurse and patient not only can raise the patient s satisfaction to the nurse,get twice the result with half the effort,creating the condition for the patient to recover from illness as soon as possible,but also can affect the whole quantity level of medical treatment directly,and also fully embody nurse s social...
出处
《实用医技杂志》
2008年第5期601-602,共2页
Journal of Practical Medical Techniques
关键词
服务文化
护患关系
特点
The service culture
Relationship between nurse and patient
Character
