The aim of this study was to examine the possible relationship between physical and psychological aggression suffered in the workplace and professional burnout, depression and anxiety suffered by healthcare profession...The aim of this study was to examine the possible relationship between physical and psychological aggression suffered in the workplace and professional burnout, depression and anxiety suffered by healthcare professionals of the emergency services. Methods: 315 physicians, nurses, orderlies and ambulance drivers of Critical Care and Emergency Devices (CCED) in the Andalusian Public Health System, in the province of Granada (Spain) participated. They were interviewed about the exposure to violence at work and answered a battery of questions that measured burnout, depression and anxiety. Results: Physical aggression was significantly related to emotional exhaustion, personal accomplishment at work, depression and anxiety. Psychological aggression was associated with personal accomplishment. Logistic regression showed that the CCED professionals who have suffered physical aggression were 4.2 and 2.6 times more likely to have suffered anxiety and reduced personal accomplishment, respectively, than those who did not suffer physical aggression. On the other hand, feelings of anxiety and reduced personal accomplishment increase the professionals’ risk (3.4 and 2.1 times more likely, respectively) of suffering from physical aggression. Conclusion: The results suggest that exposure to violence is related to the other psychological problems tested: emotional exhaustion and personal accomplishment (two components of burnout), depression and anxiety. In addition, physical violence is a risk factor for anxiety and diminished personal accomplishment of the CCED professionals.展开更多
Healthcare workers, including physicians, nurses, medical technicians, and administrative staff experience high levels of occupation stress as a result of heavy workloads, extended working hours, time-related pressure...Healthcare workers, including physicians, nurses, medical technicians, and administrative staff experience high levels of occupation stress as a result of heavy workloads, extended working hours, time-related pressure and phenomena of workplace conflict （WPC） and workplace violence （WPV）. Paradoxically, the job sector with the mission to care for people＇s health appears to be at the highest risk of WPV in Taiwan. The study analyzes respective literature on recent research which shows that nearly 65% Taiwan Residents＇ healthcare workers have suffered in the latest years from a WPV experience. The findings of this study may help hospitals and nurses in avoiding, reducing, and controlling incidents of WPC and WPV. The experiences of WPC and WPV become common in Taiwan Residents hospitals. Thus, it should be taken seriously. Intervention levels can be taken： （1） on an organizational level, （2） individual-organizational level, and （3） some individual level.展开更多
文摘The aim of this study was to examine the possible relationship between physical and psychological aggression suffered in the workplace and professional burnout, depression and anxiety suffered by healthcare professionals of the emergency services. Methods: 315 physicians, nurses, orderlies and ambulance drivers of Critical Care and Emergency Devices (CCED) in the Andalusian Public Health System, in the province of Granada (Spain) participated. They were interviewed about the exposure to violence at work and answered a battery of questions that measured burnout, depression and anxiety. Results: Physical aggression was significantly related to emotional exhaustion, personal accomplishment at work, depression and anxiety. Psychological aggression was associated with personal accomplishment. Logistic regression showed that the CCED professionals who have suffered physical aggression were 4.2 and 2.6 times more likely to have suffered anxiety and reduced personal accomplishment, respectively, than those who did not suffer physical aggression. On the other hand, feelings of anxiety and reduced personal accomplishment increase the professionals’ risk (3.4 and 2.1 times more likely, respectively) of suffering from physical aggression. Conclusion: The results suggest that exposure to violence is related to the other psychological problems tested: emotional exhaustion and personal accomplishment (two components of burnout), depression and anxiety. In addition, physical violence is a risk factor for anxiety and diminished personal accomplishment of the CCED professionals.
文摘Healthcare workers, including physicians, nurses, medical technicians, and administrative staff experience high levels of occupation stress as a result of heavy workloads, extended working hours, time-related pressure and phenomena of workplace conflict （WPC） and workplace violence （WPV）. Paradoxically, the job sector with the mission to care for people＇s health appears to be at the highest risk of WPV in Taiwan. The study analyzes respective literature on recent research which shows that nearly 65% Taiwan Residents＇ healthcare workers have suffered in the latest years from a WPV experience. The findings of this study may help hospitals and nurses in avoiding, reducing, and controlling incidents of WPC and WPV. The experiences of WPC and WPV become common in Taiwan Residents hospitals. Thus, it should be taken seriously. Intervention levels can be taken： （1） on an organizational level, （2） individual-organizational level, and （3） some individual level.
