Social media is fundamentally changing the way people communicate, consume and collaborate. It provides companies a new platform to interact with their customers. In academia, there is a surge in research efforts on u...Social media is fundamentally changing the way people communicate, consume and collaborate. It provides companies a new platform to interact with their customers. In academia, there is a surge in research efforts on understanding its effects. This paper aims to provide a review of current status of social media research. We discuss the specific domains in which the impacts of social media have been examined. A brief review of applicable research methodologies and approaches is also provided.展开更多
基金supported by the National Natural Science Foundation of China(NSFC)under Grants 71322104,71171007,70901002 and 71031001the National Information Security Research Plan of China under Grant 2012A137+2 种基金the Foundation for the Author of National Excellent Doctoral Dissertation of PR China under Grant 201189 the Program for New Century Excellent Talents in University under Grant NCET-11-0778Dr.Yong Tan was supported in part by NSFC under Grants 71328103 and 71231002
文摘Social media is fundamentally changing the way people communicate, consume and collaborate. It provides companies a new platform to interact with their customers. In academia, there is a surge in research efforts on understanding its effects. This paper aims to provide a review of current status of social media research. We discuss the specific domains in which the impacts of social media have been examined. A brief review of applicable research methodologies and approaches is also provided.