摘要
铁路客运新需求对于铁路客运的可持续发展具有重要意义。基于我国铁路客运的现状,在运输对象和服务、出行距离、运输衔接、运输产品设计、票制和运输价格、新技术与新装备的应用等方面分析了铁路未来客运的新需求以及相关对策,总结了铁路客运新需求具备商务、休闲、娱乐、消费等多重属性,并提出了未来的铁路客运应坚持客运服务供给的个性化、人性化、过程化、多元化、生态化、定制化和智能化。
Analyzing the new demands of railway passenger transportation is of great significance for the sustainable development of railway passenger transportation.According to the present situation,the new demands and related countermeasures for the future railway passenger transportation are analyzed in the aspects of transportation object and service,travel distance,transportation connection,transportation product design,ticket system and transportation price,application of new technology and equipment,etc.The paper summarizes that the new demands of railway passenger transportation have multiple attributes such as business,leisure,entertainment and consumption,and puts forward that the future railway passenger transportation should adhere to the individualization,humanization,process,diversification,ecology,customization and intellectualization of passenger transportation service supply.
作者
江志彬
刘天赋
徐瑞华
武嘉萌
廖沈美慧
JIANG Zhibin;LIU Tianfu;XU Ruihua;WU Jiameng;LIAO Shenmeihui(School of Transportation Engineering,Shanghai Key Laboratory of Rail Infrastructure Durability and System Safety,Tongji University,Shanghai 201804,China;CRRC Industrial Institute Corporation Limited,Beijing 100070,China)
出处
《综合运输》
2019年第4期1-6,89,共7页
China Transportation Review
基金
中国中车重点项目(2017CKB206)
关键词
铁路
运输市场
客运需求
人性化
个性化
Railway
Transportation market
Passenger transportation demand
Humanization
Individuation
