摘要
目的:分析消毒供应室护理管理应用细节管理的效果。方法:2012年对消毒供应室的护理管理实行细节管理,观察医务人员的满意度及护理质量。结果:实施细节管理后,医务人员总体满意度(93%)与实施前(78%)相比,差异有统计学意义(P<0.05)。护理质量在实施细节管理前、后差异有统计学意义(P<0.05)。结论:在消毒供应室的护理管理中应用细节管理,能够有效的提高护理质量及医务人员的满意度,值得推广。
Objective:To analyze the application effects of details management in nursing management of disinfection supply division.Methods:Details management in nursing management were used in disinfection supply division in 2012 and the medical staff's satisfaction and nursing quality were observed.Results:The medical staff's satisfaction(93%)after details management implementation was compared with that(78%) of before details management implementation,and the difference was statistically significant(P<0.05).Nursing quality before details management implementation was compared with that of after details management implementation,and the difference was statistically significant(P<0.05).Conclusion:The application of details management in nursing management of disinfection supply division can improve the nursing quality and medical staff's satisfaction effectively,which is worth promoting.
关键词
消毒供应室
护理管理
细节管理
Disinfection supply division
Nursing management
Details management
