摘要
人情味应该是摒弃了世俗的功利和偏见,它不是从业的手段,而应是饭店经营追求的一种境界。能够令宾客觉得温暖、亲切的人情味的饭店,是能够在顾客和员工中赢得人心的饭店。
Human operation should reject the worldly material gain and prejudice. It is really not a way of hotel operation, but a state that hotel operation should pursue. A human operation hotel which can make the guests feel warm and kind is the hotel that can have the support of the clients and staff.
出处
《金华职业技术学院学报》
2001年第1期92-94,共3页
Journal of Jinhua Polytechnic
关键词
饭店业
经营
人情味
宽容
信任
Human operation, Create harmony, Fulfill communication, Tolerate, Confidence, Understand
