摘要
目的探讨参与式培训在提高护士开展互联网+护理实践能力的效果。方法选择135名从事互联网+护理实践的护士,围绕从事互联网+护理实践的护士核心胜任能力制定培训目标,设计培训内容,应用参与式培训方法,按专业设置10个工作坊进行培训和追踪评价,比较参与式培训前后护士相关理论知识、操作技能等能力的改善情况,追踪培训后服务质与量的变化。结果参与式培训后护士的理论考试合格率明显高于培训前,差异有统计学意义(χ^(2)=13.16,P<0.05)。135名护士培训后问卷调查,回收问卷128名,回收率94.81%,结果显示128名(100%)护士认为参与式培训有较强的互动性和实践性,123名(96.09%)护士认为课程内容设计贴近临床实际;109名(85.16%)护士认为课程时间安排基本合理。截止期内,追踪评价居家服务量总计8074人次,服务质量得分99.96分,患者对服务满意度为100%。结论参与式培训应用在从事互联网+护理实践的护士中可提升居家护理实践能力,保障患者服务质量和满意度。
Objective To explore the effect of participatory training on improving nurses'ability to carry out internet plus nursing practice.Methods A total of 135 nurses engaged in internet plus nursing practice were selected.The researchers developed training objectives around the core competencies of nurses engaged in internet plus nursing practice,designed training content,applied participatory training methods,set up 10 workshops by specialty for training and tracking evaluation.The improvement of nurses'relevant theoretical knowledge,operational skills and other abilities before and after the participatory training was compared,and the change of service quality and quantity after the training was tracked.Results The pass rate of theoretical exams for nurses after participatory training was significantly higher than before training,and the difference was statistically significant(χ^(2)=13.16,P<0.05).A total of 128 questionnaires were collected from 135 nurses after training,with a recovery rate of 94.81%.The results showed that 128(100%)nurses believed that participatory training had strong interactivity and practicality,while 123(96.09%)nurses believed that the course content design was close to clinical practice,109(85.16%)nurses believed that the course schedule was basically reasonable.Within the deadline,the tracking and evaluation of home services totalled 8074 people.The service quality score was 99.96 points,and the patient satisfaction with the service was 100%.Conclusion The application of participatory training among nurses engaged in internet plus nursing practice can improve the ability of home nursing practice and ensure the quality and satisfaction of patients’service.
作者
叶向红
费益君
许红
潘利飞
方燕飞
卢斌华
李茹芳
袁梦湄
YE Xianghong;FEI Yijun;XU Hong(Department of Hospital Office,Jinhua Hospital Affiliated to Zhejiang Universi-ty,Jinhua 321000,China)
出处
《全科医学临床与教育》
2024年第12期1115-1118,共4页
Clinical Education of General Practice
关键词
互联网+护理
注册护士
核心胜任能力
参与式培训
internet plus nursing
registered nurse
core competency
participatory training
