摘要
目的:探究个性化护理服务在无偿献血者采血过程中的应用效果。方法:选取2021年2月—2023年2月龙岩市中心血站接收的89 195例无偿献血者,根据随机数表法将其分为对照组44 270例和观察组44 925例。对照组在采血流程中采取传统护理,观察组在采血流程中实施个性化护理服务。对比两组疼痛程度、舒适度、负面情绪、不良反应、护理服务满意度及再次献血意愿。结果:观察组疼痛感评估量表(NRS)评分(2.32±0.47)分,低于对照组的(3.16±0.42)分,差异有统计学意义(P<0.05)。观察组舒适度量表(GCQ)中的生理舒适度、环境舒适度、社会支持舒适度评分均高于对照组,差异有统计学意义(P<0.05)。观察组状态-特质焦虑问卷(STAI)中的状态焦虑、特质焦虑及恐惧疾病进展简化量表(FoP-Q-SF)评分均低于对照组,差异有统计学意义(P<0.05)。观察组不良反应发生率低于对照组,差异有统计学意义(P<0.05)。观察组采血技术、导诊流程、服务态度、延续性服务及总分均高于对照组,差异有统计学意义(P<0.05)。观察组再次献血意愿率(90.25%)高于对照组(89.16%),差异有统计学意义(χ^(2)=28.617,P<0.05)。结论:在无偿献血者采血过程中实施个性化护理服务,有助于减轻疼痛感和焦虑情绪,增强舒适度,并降低不良反应,护理服务满意度高,且可提高再次献血意愿率。
Objective:To explore the application effect of personalized nursing service in the blood collection process of unpaid blood donors.Method:A total of 89,195 unpaid blood donors received by Longyan Central Blood Station from February 2021 to February 2023 were selected and divided into control group(44,270 cases)and observation group(44,925 cases)according to random number table method.The control group adopted traditional nursing in the blood collection process,and the observation group implemented personalized nursing service in the blood collection process.The degree of pain,comfort,negative emotions,adverse reactions,satisfaction with nursing services and willingness to donate blood again were compared between the two groups.Result:The numerical rating scales(NRS)score of the observation group was(2.32±0.47)points,which was lower than(3.16±0.42)points of the control group,and the difference was statistically significant(P<0.05).The scores of physiological comfort,environmental comfort and social support comfort in the general comfort questionnaire(GCQ)of the observation group were higher than those of the control group,and the differences were statistically significant(P<0.05).The scores of state anxiety,trait anxiety in status-trait anxiety questionnaire(STAI)and fear of progression questionnaire-short form(FoP-Q-SF)in observation group were lower than those in control group,and the differences were statistically significant(P<0.05).The incidence of adverse reactions in observation group was lower than that in control group,and the difference was statistically significant(P<0.05).Blood collection technology,consultation process,service attitude,continuous service and total score of the observation group were higher than those of the control group,and the differences were statistically significant(P<0.05).The willingness rate of re-blood donation in observation group(90.25%)was higher than that in control group(89.16%),and the difference was statistically significant(χ^(2)=28.617,P<0.05).Conclusion:The imple
作者
章凡
ZHANG Fan(Longyan Central Blood Station,Longyan 364000,China)
出处
《中外医学研究》
2024年第26期106-110,共5页
CHINESE AND FOREIGN MEDICAL RESEARCH
关键词
无偿献血
个性化护理服务
疼痛程度
舒适度
负面情绪
不良反应
满意度
再次献血意愿
Voluntary blood donation
Personalized nursing service
Pain level
Comfort
Negative emotions
Adverse reactions
Satisfaction
Willingness to donate blood again
