VUCA时代探寻组织韧性的驱动要素——基于“环境组织个人”框架的扎根理论分析

in the VUCA Era:Grounded Theory Analysis Based on the“Environment-Organization-Individual”Framework

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摘要 VUCA时代,培育组织韧性是企业实现逆势成长的重要路径。通过多理论整合视角,在“环境组织个人”分析框架基础上,采用扎根理论方法,以知网和中国管理案例共享中心的案例资料为样本,探究组织韧性驱动要素及互动机制模型。研究表明,组织韧性受到环境、组织和个人三个层面共8个核心因素的影响,包括:领导者、员工,组织背景、组织资源、组织能力、组织行动,宏观环境、微观环境。其中,领导者在个人层面占据主导作用;组织背景和组织资源作为物质和结构的基础,保障了组织的稳定性;组织能力和组织行动是组织做出迅速反应的有利条件,保证了组织的灵活性;与利益相关者联系的外部环境可以为企业提供有利资源,传递出的市场信号可以帮助企业把握发展方向。研究结果可为组织韧性领域研究提供理论支撑,对企业培育组织韧性具有实践参考价值。 Under a VUCA environment,cultivating organizational resilience is an important path for enterprises to achieve counter-trend growth.This paper constructs a theoretical framework of“environment-organization-individual”through the perspective of multi-theoretical integration,and adopts the grounded theory method to construct a relationship model of the influencing factors of organizational resilience through qualitative analysis of CNKI and CMCC.The result obtains eight core factors at three levels,namely,individual,organization and environment,including leaders and employees;organizational background,organizational resources,organizational capabilities,and organizational actions;macro environment and micro environment.The interaction mechanism with the result presenting that the leader plays a dominant role.Organizational background and organizational resources,as the basis of material and structure,guarantee the stability of the organization.Organizational ability and action are the favorable conditions for the organization to respond quickly and ensure the flexibility of the organization.The external environment related to stakeholders provides favorable resources for enterprises and transmits market signals to help enterprises grasp the development direction.This study can provide a systematic and holistic perspective for understanding the phenomenon of organizational resilience,and a theoretical support for the research in the field of organizational resilience,and has a practical reference value for enterprises to cultivate organizational resilience.

作者赵沁娜王姗姗 ZHAO Qin-na;WANG Shan-shan(School of Management,Hefei University of Technology,Heifei 230009,China;Research Center of Industrial Transfer and Innovation Development,Hefei University of Technology,Heifei 230009,China)

机构地区合肥工业大学管理学院合肥工业大学产业转移与创新发展研究中心

出处《管理案例研究与评论》北大核心 2024年第4期580-598,共19页 Journal of Management Case Studies

基金国家自然科学基金面上项目“面向社会化价值创造的大规模群体协作组织与集成决策方法研究”(72071060)。

关键词组织韧性扎根理论驱动要素 organizational resilience grounded theory driving factor

分类号 F270 [经济管理—企业管理]