摘要
广泛应用于城市体检评估工作的社会满意度调查,在理论和技术层面上仍需要在“以人为本”的规划理念指导下探索完善,尤其是在进一步反映居民的感受和意愿、“问诊”各类“城市病”等方面提供满足公众诉求的城市建设与更新建议。因此,文章基于“城市人”理论视角,结合云南省蒙自市2022年城市体检自评估案例,对社会满意度调查分析的技术路径提出三个方面的优化思路:(1)开展多维多层次主观意见和需求调查,收集不同视角、维度和精度的社会感知反馈信息;(2)关注“城市人”的群性,探索不同社会经济属性群体的满意体验和需求差异;(3)进行主客观体检评价的交叉耦合分析,揭示城市客观建设成效与居民主观评价认知的匹配/失配状况。经过以上优化措施,以期更加全面地掌握居民的多元特征和差异化需求,揭示城市建设客观指标和居民体感之间的“温差”,同时更精准地识别城市问题,并从人的角度制定更加高效的城市更新行动策略。
Social satisfaction surveys,widely used in urban physical examination assessments,necessitate theoretical and technical enhancements guided by the“people-oriented”planning principle.This refinement is crucial for accurately gauging residents'sentiments and preferences,diagnosing prevalent“urban ailments”,and devising urban development and renewal strategies that meet public demands.This study proposes three strategies for enhancing the technical approach to social satisfaction survey analysis,leveraging the“Homo Urbanicus”theory and drawing insights from the self-assessment of Mengzi City's urban physical examination in 2022:(1)Conducting comprehensive surveys across multiple dimensions and levels to gather subjective opinions and needs,thereby capturing diverse social perceptions from varying perspectives and levels of granularity;(2)emphasizing the collective nature of“Homo Urbanicus”and scrutinizing satisfaction levels and demand disparities among demographic groups with distinct socio-economic characteristics;(3)employing cross-coupling analysis of objective physical examination findings and subjective evaluations,elucidating the alignment or disparity between tangible urban development achievements and residents’perceptual assessments.Through these optimization strategies,the goal is to attain a more nuanced understanding of residents’diverse attributes and differentiated needs,while discerning any disparities between objective urban development indicators and subjective perceptions.Moreover,this paper aims to pinpoint urban challenges accurately and formulate more efficacious urban renewal strategies from a people-centric perspective.
作者
陈袁媛
陈浩
浮宇涛
Chen Yuanyuan;Chen Hao;Fu Yutao
出处
《城市观察》
2024年第3期132-144,163,共14页
Urban Insight
基金
国家社会科学基金一般项目“中小城市人口收缩态势与城市更新策略研究”(22BRK026)阶段性成果。
关键词
以人为本
社会满意度
城市体检
“城市人”
城市更新
people-oriented
social satisfaction
urban physical examination
Homo Urbanicus
urban renewal
