摘要
行政审批局是优化组织流程与提高审批效率的重要设计,但也面临着外部协调难题。通过引入协调成本概念,构建“协调规模—权威关系—业务关联—责任界定—标准化—组织文化”六维SAFRSC分析框架,从组织学视角探源行政审批局的外部协调难题及其六大影响因素。在此基础上,基于DEMATEL法发掘六大影响因素的重要性程度及因素间关系:业务关联、协调规模、责任界定和权威关系的影响最大,并与其他因素相互作用;标准化、组织文化两项因素作用较小,更容易受其他因素的影响。为此,需要有针对性地从理顺管理体制与厘清职能分工、明确权责与加大问责、标准化建设与跨时空协调、加强冲突管理与完善合作机制等方面破解行政审批局外部协调难题。
As an important design for optimizing organizational processes and efficiency,the Administrative Approval Bureau(AAB)faces heavy external coordination challenges in practice.By introducing the concept of"coordination cost",the six-dimensional SAFRSC analysis framework of"scale of coordination-authority relationship-interdependence of functions-responsibility identification-standardization-organizational culture"is developed to explore the complex external coordination challenges of the AAB and underlying mechanisms from an organizational perspective.The paper adopts a mixed research method:firstly,qualitative research is used to conduct a descriptive analysis of the causes and processes of high external coordination costs of AAB in practice.Secondly,based on the DEMATEL method,the importance level and interrelationships between the six influencing factors of external coordination costs of the AAB are further explored.The paper finds that AABs do face higher external coordination costs,and are fundamentally influenced by the six factors mentioned above.Among the six factors,interdependence of functions,scale of coordination,responsibility identification and authority relationship have the greatest impact on the coordination cost of the AAB and interact with other influencing factors.In contrast,standardization and organizational culture,the two independent elements,have a smaller impact and are easily influenced by other factors.To this end,it is necessary to solve the external coordination problems of AAB from the aspects of clarifying the management system and clarifying the division of functions,clarifyingresponsibilities and increasing accountability,standardizing construction and cross-time and space coordination,strengthening conflict management and improving the cooperation mechanism.
作者
韩艺
孙瑗敏
Han Yi;Sun Yuanmin(School of Public Policy and Management,Nanchang University,Nanchang 330031;School of Public Administration,Huazhong University of Science and Technology,Wuhan 430074)
出处
《甘肃行政学院学报》
CSSCI
2024年第1期4-15,124,共13页
Journal of Gansu Administration Institute
基金
国家社会科学基金项目“强镇改革进程中的镇级政府权能关系耦合及优化研究”(19BZZ049)。
关键词
行政审批局
协调成本
SAFRSC分析框架
组织学视角
Administrative approval bureau
Coordination cost
SAFRSC analytical framework
Organizational perspective
