摘要
保障乡村弱势群体公平享受数字服务权益是值得研究的重点议题。研究以数字服务理论为分析框架,从对象、主体、内容、方式、保障五个维度出发,构建数字服务保障乡村弱势群体权益的发展路径。当前数字服务遵循服务弱势群体、政社企协同参与、个性化多元化服务、保障服务质量、发展性制度建设的实践逻辑,反映了数字服务提升数字素养、赋能技术交互、设计应用场景、协同多元主体、完善政策配套的内在机理。然而数字服务保障乡村弱势群体权益也存在对象定位不明确、主体结构不合理、内容应用不丰富、方式创新不健全、保障机制不充分的现实困境。为此,未来应通过明确对象定位、达成主体结构、完善内容应用、促进方式创新、健全保障机制等手段保障乡村弱势群体的权益,从而真正实现乡村高质量发展的目标。
Ensuring the fair access of rural vulnerable groups to digital services is a key issue worth studying.This study takes the digital service theory as the analytical framework and starts from five dimensions—object,subject,content,way and guarantee,to build a development path of digital service to guarantee the rights and interests of rural vulnerable groups.At present,digital services follow the practical logic of serving vulnerable groups,collaborative participation of government and social enterprises,personalized and diversified services,service quality,and development system construction,which actually reflects the internal mechanism of digital literacy enhancement,technology interaction empowerment,application scenario design,multi-subject support,and policy supporting assistance.However,there exist realistic dilemmas:unclear object positioning,unreasonable main structure,limit content application,incomplete mode innovation and inadequate guarantee mechanism.Therefore,measures like clarifying object orientation,achieving the main structure,improving the content application,promoting the innovation of methods,and perfecting the guarantee mechanism should be taken in the future to truly realize the goal of high-quality rural development.
作者
沈费伟
崔钰
SHEN Fei-wei;CUI Yu(College of Public Administration,Hangzhou Normal University,Hangzhou 311121,China)
出处
《华南农业大学学报（社会科学版）》
CSSCI
北大核心
2024年第2期129-140,共12页
Journal of South China Agricultural University(Social Science Edition)
基金
浙江省哲学社会科学规划之江青年专项课题(24ZJQN047Y)。
关键词
弱势群体
数字服务
权益保障
乡村振兴
高质量发展
rural vulnerable groups
digital service
protection of rights and interests
rural revitalization
high-quality development
