摘要
目的查找、筛选和描述用于评价医院质量的指标。方法使用PRISMA流程图进行范围框架审查。检索时限为建库至2023年1月,搜索6个数据库,通过EndNote X10软件进行文献剔重,制定纳入排除标准进行文献筛选,按研究问题提取、分析和总结数据,对指标进行归纳分析。结果最终纳入分析文献39篇、中文文献18篇,外文文献21篇,其中最早的文献发表于1992年;涉及8个指标理论模型、5种指标选取方法、12种指标赋权方法;Donabedian三维质量模型(23.08%)是最常被借鉴使用的评价指标模型,文献研究法(53.85%)是出现频次最高的指标选取方法,指标赋权的方法使用频率较高的为层次分析法(25.64%)。排在前10位的国内外医院质量评价指标中,病死率、床位使用率2个指标均排在前3位,国外医院质量指标中医院环境整洁度排在第2位,医生职业精神排在第10位,国内排在前10位的费用、平均住院日、抗菌药物使用强度、病例组合指数在国外医院质量指标中没有提及。结论医疗质量是国内外医院质量评价中最关注的核心维度,国内医院质量评价指标中可以将医院环境整洁程度、医生职业精神、医患沟通理解与交流纳入。
Objective To find,screen and describe indicators for hospital quality evaluation.Methods Scoped framework reviews were conducted using the PRISMA flowchart.The search period was from the establishment of the database to January 2023.Six databases were searched.EndNoteX10 software was used to select references,and inclusion and exclusion criteria were established for literature screening.Extracts,analyzes and summarizes data according to research questions,and makes inductive analysis of indicators.Results 39 literatures were included in the analysis,including 18 Chinese literaturesand 21 foreign literatures,the earliest of which was published in 1992.A total of 8 indicator theoretical models,5 indicator selection methods,and 12 indicator weighting methods were involved.Donabedian model is the most commonly used evaluation indicator model.Literature research method is the most frequently used indicator selection method.Analytic hierarchy Process is the most frequently used method of indicator weighting.Among the top ten indicators of hospital quality evaluation at home and abroad,the mortality rate and the utilization rate of beds both ranked the first three.The cleanliness of hospital environment ranked second and the professional spirit of doctors ranked tenth in the quality indicator of foreign hospitals.The top ten domestic cost,average length of stay,intensity of antibacterial drug use and case mix index were not mentioned in the quality indicator of foreign hospitals.Conclusion Medical quality is the most concerned core dimension of hospital quality evaluation at home and abroad.The cleanliness of hospital environment,professional spiritofdoctors,understanding and communication between doctors and patients can be included in domestic hospital quality evaluation indicators.
作者
熊昌娥
陈汇汇
张明
许栋
Xiong Chang'e;Chen Huihui;Zhang Ming;Xu Dong(School of Public Health,Wuhan University of Science and Technology,Wuhan,Hubei,430065,China;不详)
出处
《中国医院管理》
北大核心
2024年第3期32-38,共7页
Chinese Hospital Management
基金
国家自然科学基金项目(71503075)
国家卫生健康委卫生健康统计工作高质量发展揭榜攻关项目(3)。
关键词
医院质量
指标
体系
范围综述
hospital quality
indicators
system
scoping review
