摘要
目的:阐述“微时代”下微信公众号平台提供服务的意义,探索构建微信公号平台的基本框架,为该院今后构建图书馆微信公众号平台提供一定的参考依据。方法:采用问卷调查的形式对进入该院图书馆获取服务的93例用户进行随访,搜集用户对图书馆建设微信公众号平台的反馈意见和建议,进行统计学分析,提出平台构建的基本框架。结果:被调查的绝大部分用户希望图书馆能构建官方正式风格、学科分类、建立论坛、绑定智能手机的微信公众号平台,提供消息推送等服务,用户可以根据自己的需求获取相应服务。结论:该院图书馆可以根据该调查问卷结果构建医院职工专属的微信公众号平台,给予满足大部分用户的需求,为获取服务和信息资源提供便利。
Objective:To expound the significance of the service provided by the WeChat official account platform in the“Micro Era”,explore the basic framework of the WeChat official account platform,and provide some reference for this hospital to build the library’s WeChat official account platform in the future.Methods:93 users who entered the library of this hospital and obtained services were followed up in the form of questionnaire.The feedback and suggestions of users on the construction of library’s WeChat official account platform were collected,a statistical analysis was performed,and the basic framework of the platform construction was put forward.Results:The vast majority of the surveyed users hope that the library can build a WeChat official account platform with official style,subject classification,forums and smart phone bindings,and provide services such as message push.Users can obtain corresponding services according to their own needs.Conclusion:According to the results of the questionnaire,the library of this hospital can build a WeChat official account platform for hospital staff to meet the needs of most users and facilitate access to services and information resources.
作者
邓春燕
Deng Chun-yan(Baise People’s Hospital,Baise 533000,Guangxi Zhuang Autonomous Region,China)
出处
《科学与信息化》
2024年第3期68-70,共3页
Technology and Information
基金
百色市科学研究与技术开发计划,项目名称:“微时代”下医院图书馆开展信息服务的探索研究,项目编号:百科20222917。
关键词
医院
图书馆
微时代
服务
微信公众号平台
hospital
library
Micro era
service
WeChat official account platform
