摘要
在医院药品智能分发机器人作业过程中,操作人员的失误可能导致作业任务失败。为了研究作业过程的人因可靠性,采用认知可靠性和失误分析方法来预测人因失误率,运用层次分析法对通用绩效条件进行量化评估,并对操作人员作业任务采用层次任务分析法进行分析,最后通过公式计算得出整体人因失误率。结果表明,改进后的方法能够较精准预测人因失误率,识别人员作业过程失误率较高的操作,进而有效避免人因失误的发生,对其他行业人因可靠性分析及预测也有一定参考价值。
In the operation process of the intelligent drug distribution robot in the hospital,the error of the operator may lead to the failure of the operation task.In order to study the human factor reliability of the operation process,the cognitive reliability and error analysis method were used to predict the human error rate.The general performance condition was evaluated quantitatively by the analytic hierarchy process.The operational task was analyzed by the hierarchical task analysis method.Finally,the overall human error rate was obtained by formula.The results demonstrate that the improved method can more accurately predict the human error rate and identify operations with a high error rate during the operation of personnel,thereby effectively avoiding the occurrence of human error.It also makes a certain reference value for the analysis and prediction of human factors in other industries.
作者
王秋惠
李月
WANG Qiuhui;LI Yue(School of Mechanical Engineering,Tiangong University,Tianjin 300387,China)
出处
《工业工程与管理》
CSCD
北大核心
2023年第2期1-9,共9页
Industrial Engineering and Management
基金
教育部人文社会科学研究规划基金项目(19YJAZH093)。
关键词
药品智能分发机器人
作业安全
人因可靠性
CREAM法
intelligent drug distribution robot
operation safety
human factor reliability
CREAM method
