摘要
为推动图书馆服务的变革与优化,探索ChatGPT类产品对图书馆服务的影响,文章在介绍ChatGPT的发展历程、技术和特征的基础上,归纳出ChatGPT赋能图书馆服务的核心理念主要包括个性、高效、精准、多元以及平等,ChatGPT可以在智能阅读服务、智能咨询服务、智能教育服务以及智能知识服务等方面进行服务创新,图书馆应从服务观念转变、服务队伍建设、服务机制优化以及服务安全保障等方面规划应对ChatGPT热潮的发展策略。
In order to promote the transformation and optimization of library services and explore the impact of ChatGPT products on library services,the article introduces the development process,technology,and characteristics of ChatGPT,and summarizes that the core concepts of ChatGPT empowering library services mainly include individuality,high efficiency,precision,diversity,and equality.ChatGPT can be used in intelligent reading services,intelligent consulting services to innovate in intelligent education services and intelligent knowledge services,libraries should plan development strategies to cope with the ChatGPT craze from the perspectives of changing service concepts,building service teams,optimizing service mechanisms,and ensuring service security.
作者
吴若航
茆意宏
Wu Ruohang;Mao Yihong
出处
《图书与情报》
CSSCI
北大核心
2023年第2期34-41,共8页
Library & Information
基金
国家社会科学基金重点项目“数智时代阅读服务转型研究”(项目编号:21ATQ003)研究成果之一。
