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新护士工作准备度与情绪劳动的相关性分析 被引量:8

Relationship between work readiness and emotional labor in new graduate nurses
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摘要 目的 了解新护士工作准备度及情绪劳动水平,并分析两者之间的关系,为新护士顺利进入工作角色提供参考。方法 采用一般资料调查表、中文版毕业护士工作准备度量表及情绪劳动量表,对新疆维吾尔自治区8所三甲医院工作1年内911名护士进行调查。结果 新护士工作准备度总分(269.54±48.70)分,情绪劳动总分(46.85±11.91)分,两者呈负相关(r=-0.235,P<0.05);控制一般资料后,情绪劳动量表的表层扮演、深层扮演维度可解释新护士工作准备度35.5%的变异(均P<0.05)。结论 新护士工作准备度及情绪劳动均处于中等水平,表层扮演负向预测工作准备度,深层扮演正向预测工作准备度。管理者需重视新护士情绪劳动评估,重点关注倾向于表层扮演的新护士,以提高其工作准备度。 Objective To explore the levels and relationship of work readiness and emotional labor in new graduate nurses,and to provide reference for promoting successful transition from student to qualified nurse.Methods A survey was conducted on 911 nurses who graduated within 1 year and worked in 8 tertiary hospitals of Xinjiang Uygur Autonomous region.The instruments inclu-ded a self-designed general data questionnaire,the Chinese version of the Work Readiness Scale for graduate nurses and the Emotional Labor Scale.Results The new nurses scored(269.54±48.70) points on work readiness,and(46.85±11.91) points on emotional labor.Emotional labor was negatively correlated with work readiness(r=-0.235,P<0.05).After controlling for demographic data,the surface acting and deep acting of the Emotional Labor Scale explained 35.5% of the variance in work readiness of new nurses(both P<0.05).Conclusion Work readiness and emotional labor are at medium levels in new graduate nurses.Surface acting predicts negatively,whereas deep acting predicts positively work readiness.Managers should pay attention to new nurses′ emotional labor assessment and focus on those adopt surface acting,thus to improve their work readiness.
作者 陶秀秀 侯铭 廖芳 张晶 贲艳丽 Tao Xiuxiu;Hou Ming;Liao Fang;Zhang Jing;Ben Yanli(Nursing School of Xinjiang Medical University,Urumqi 830011,China;不详)
出处 《护理学杂志》 CSCD 北大核心 2022年第17期63-65,共3页 Journal of Nursing Science
关键词 新护士 工作准备度 情绪劳动 情绪管理 角色转变 new nurse work readiness emotional labor emotion management role transition
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