摘要
在数字化时代,消费趋势、消费习惯以及商业模式的改变对旅游行业的领导者提出了更高的要求。以携程、如家、华住三家旅游上市公司的创始人季琦为研究对象,运用扎根理论研究方法首次探讨互联网时代的旅游业领导者特质。研究发现,互联网时代的旅游业领导者的核心特质是企业家精神,是区分领导者和非领导者的关键。情境特质是区别于工业时代、制造业领导者特质的主要特质。领导特质决定了领导者领导下属和企业的方式,是区分有效领导者和无效领导者的关键。该研究结果在特质领域的拓展、情境因素的考虑、领导者特质的分类等方面丰富了领导者特质的理论研究和应用场景,能够为当前旅游产业创新、创业实践提供参考和借鉴。
In the digital age,changes in consumer trends,habits and business models put forward higher requirements for the leaders of tourism.This paper takes Ji Qi,the founder of three listed tourism companies,namely,Ctrip,Home Inns and Huazhu Hotel,as the research object.It’s the first time to explore the traits of tourism leaders in the Internet era based on the grounded theory.The study finds that the core trait of tourism leaders in the Internet era is entrepreneurship,which is the key to distinguish leaders from non-leaders.Situational traits are the main traits different from those of leaders in the industrial age and manufacturing industry.Leadership traits determine the way in which leaders lead their subordinates and enterprises,and are the key to distinguish effective leaders from ineffective ones.The results enrich the theoretical research and application scenarios of leader traits in terms of the expansion of trait,the consideration of situational factors and the classification of leader traits,which can provide reference for the current innovation and entrepreneurial practice of tourism industries.
作者
王娟
李婷
WANG Juan;LI Ting(School of Management,Ocean University of China,Qingdao 266100,China)
出处
《管理案例研究与评论》
CSSCI
北大核心
2022年第2期115-128,共14页
Journal of Management Case Studies
基金
国家社科基金一般项目“海上丝绸之路建设背景下我国与小型岛屿国家旅游合作研究”(20BJY199)。
