摘要
受现有电网调度业务知识库运维支撑定位模糊影响,在数据信息运行中无法满足用电客户的服务需求,需要研究电网调度业务知识库的在线更新方法。实验结果表明:以某省多个联动电网的高峰时段用电请求为解决样本,本文设计的更新方法能够有效缩短问题处理的时间,针对不同的用户需求及时做出解答,在电网调度业务知识库更新中具有实际应用效果,为客户的服务工作提供强有力支撑。
Affected by the fuzzy operation and maintenance support positioning of the existing power grid dispatching business knowledge base,the data information operation cannot meet the service needs of electricity customers.It is necessary to study the online update method of the power grid dispatching business knowledge base.The experimental results show that:taking the peak-hour electricity demand of multiple linked power grids in a certain province as a solution sample,the update method designed in this article can effectively shorten the problem processing time,and provide timely answers to different user needs.The update of the power grid dispatching business knowledge base has practical application effects and provides strong support for customer service work.
作者
李则戎
Li Ze-rong(Shenzhen Power Supply Bureau Co.,Ltd.,Shenzhen 518000,Guangdong Province,China)
出处
《科学与信息化》
2022年第9期103-105,共3页
Technology and Information
关键词
电网调度
业务知识库
在线更新方法
目标定位
用电服务需求
power grid dispatching
business knowledge base
online update method
target positioning
electricity service deman
