摘要
目的 探究描述性分类法应用于门诊护理管理的效果以及应用价值。方法 以简单随机抽样法纳入32名门诊护理人员作为研究对象,2018年1—12月未实施描述性分类法管理,设置为参照组,2019年1月—2020年1月后实施描述性分类法管理,设置为管理组,以统计学对两组管理期间护理活动量表评分(nursing activities score,NAS)、护理水平、不良事件发生情况以及管理满意度等数据进行处理分析。结果 管理组卫生保健、活动和体位、管理和输液、患者和家属支持与护理、行政和业务管理工作等护理活动方面的评分明显高于参照组,差异有统计学意义(P <0.05)。管理组护理技术评分、护理态度评分、护理质量评分均明显高于参照组,差异有统计学意义(P <0.05)。管理组发生意外伤害、护理差错、护患纠纷以及投诉等不良事件发生率6.25%明显低于参照组25.00%,差异有统计学意义(P <0.05)。管理组门诊护理人员满意度明显高于参照组,差异有统计学意义(P <0.05)。结论 描述性分类法应用于门诊护理管理中可提高管理期间护理活动以及护理水平,减少各种不良事件的发生,护理人员也更满意,建议优先选择。
Objective To explore the effect and application value of the descriptive classification method applied to outpatient nursing management. Methods A simple random sampling method was used to include 32 outpatient nursing staff as the research objects. From January to December 2018, the descriptive taxonomy management was not implemented, and they were set as the reference group. From January 2019 to January 2020, the descriptive taxonomy management was implemented, and they were set as the management group. The data of nursing activities score(NAS), nursing level, occurrence of adverse events and management satisfaction during the management period of the two groups were processed and analyzed by statistics.Results The scores of nursing activities in the management group such as health care, activity and position, management and infusion, patient and family support and nursing, administration and business management work were significantly higher than those of the reference group, the difference was statistically significant(P < 0.05). The nursing technique score, nursing attitude score and nursing quality score of the management group were significantly higher than those of the reference group, the difference was statistically significant(P < 0.05). The incidence of adverse events such as accidental injury, nursing errors, nurse-patient disputes, and complaints in the management group was 6.25%, which was significantly lower than 25.00% in the reference group, the difference was statistically significant(P < 0.05). The satisfaction of outpatient nurses in the management group was significantly higher than that in the reference group, the difference was statistically significant(P < 0.05). Conclusion The application of descriptive classification in outpatient nursing management can improve nursing activities and nursing level during the management period, reduce the occurrence of various adverse events, and make nursing staff more satisfied. It is recommended to be preferred.
作者
郭林林
GUO Linlin(Outpatient Office,Jilin Central Hospital,Jilin Jilin 132011,China)
出处
《中国卫生标准管理》
2022年第5期150-153,共4页
China Health Standard Management
关键词
描述性分类法
门诊护理管理
护理活动
护理水平
不良事件
临床价值
descriptive classification
outpatient nursing management
nursing activities
nursing level
adverse accidents
clinical value
