摘要
全国联网收费以来,ETC车道成为了非现金收费的主流模式。但是,仍然有部分车辆采用现金、微信、支付宝等支付方式。新收费模式下,现场收费人员需要面对更多的异常事件,工作压力与日俱增。如何减轻现场收费人员的工作压力,优化收费员的配置,降低企业运营压力,成为了各高速公路管理单位的难题。
Since the network toll collection throughout the country,ETC lane has become the mainstream model of non-cash charges.But there are still some vehicles using cash,Wechat,Alipay and other payment methods.Under the new toll charging mode,the on-site toll collectors need to face more abnormal events with the increasing working pressure.How to relieve the working pressure of on-site toll collectors,to optimize the configuration of toll collectors and to reduce the operation pressure of enterprises have become the difficulties of each expressway management unit.
出处
《城市道桥与防洪》
2021年第12期206-208,M0019,共4页
Urban Roads Bridges & Flood Control
关键词
无人收费
智能
机器人
unmanned toll charging
intelligence
robot
