摘要
对北京市大兴区人民医院现行绩效管理体系进行实证研究,从内部和外部影响分析医院以往绩效管理中面临的激烈竞争、运营精细化不足、管理粗放等问题。并基于平衡计分卡(BSC)、RBRVS、DRG、目标管理、积分计分制等理论研究,于2016年开始实施综合绩效管理体系优化设计方案,通过实践总结了绩效管理体系新方案在促进医院工作效能、快速提升创新能力和技术,促进医院质量与安全管理成效等方面的经验,旨在为公立医院绩效管理开拓思路并提供借鉴。
This paper makes an empirical study on current performance management system of Daxing district people’s hospital of Beijing(hereinafter referred to as"district hospital"),analyzes external competition and survival problem which current performance management of the hospital faced from internal and external influence,and a series of problems such as evaluation mechanism,main body and effect in the internal performance management operation.It expounds the necessity of optimization design,based on the Balanced Scorecard(BSC),RBRVS,DRG,management by objectives,integral scoring system and other theoretical research as well as peer hospital learning results,the optimized design scheme of comprehensive performance management system was determined in April 2016.Through four years of practice,the new scheme of performance management system has promoted the rapid improvement of hospital work efficiency,innovation ability and technology,It has promoted the effectiveness of hospital quality and safety management,enhanced the control of personnel growth,and opened up ideas and provided reference for the performance management of public hospitals.
作者
程世平
王亚娟
CHENG Shi-ping;WANG Ya-juan(People's Hospital of Daxing District of Beijing,Beijing 102600,China)
出处
《卫生软科学》
2021年第7期35-40,共6页
Soft Science of Health
基金
大兴区人民医院院级课题—临床科室绩效评价研究(4202014322)。
关键词
公立医院
绩效管理
绩效考核
public hospital
performance management
performance appraisal