摘要
目的:静脉采血是大部分患者在医院就诊的必经流程,大部分采血项目需要空腹采血,患者等候过久容易产生焦躁情绪或加重病情。而护士在人工采血过程中由于工作步骤繁琐,在核对患者信息时容易发生差错,引起医患纠纷。方法:使用信息化智能采血管理系统。结果:提高了采血护士的工作效率,缩短患者在院等候时间,降低差错发生率。结论:对于改善患者的就医体验,提升医院智能化品牌形象,具有重要意义。
Objective:Venous blood collection is the necessary process for most patients in the hospital.Most of the blood collection items need fasting blood collection.Patients who wait too long are likely to have anxiety or aggravate the condition.In the process of manual blood collection,nurses are prone to errors in checking patient information due to many working steps,which may lead to disputes between doctors and patients.Method:Using information intelligent blood collection management system.Result:It improves the work efficiency of blood collection nurses,shortens the waiting time of patients in hospital,and reduces the incidence of errors.Conclusion:It is of great significance to improve the patient’s medical experience and enhance the hospital’s intelligent brand image.
出处
《中国新通信》
2021年第6期130-131,共2页
China New Telecommunications
基金
国家基本公共服务标准化试点项目(国市监标技[2020]49号)
广东省医学科学技术研究基金项目B2016089。
关键词
门诊
网络智能
就医体验
静脉采血
Outpatient Service
Network Intelligence
Medical Experience
Venous Blood Collection
