摘要
为改变传统物业管理模式存在的种种弊端,提升物业的管理效率和业主的居住幸福感,在“互联网+”时代,提出了“互联网+”视阈下商业物业住宅社会服务的系统设计理念。“互联网+”视阈下的物业信息管理采用“一屏两端”,即电脑加手机APP的模式,引入人工智能模块,通过云简单系统,设计物业的自检报事、产品基本报修、工单管理、设备定期维护应用、维修人员工作量与绩效信息管理等功能,达到减少人工干扰、提高响应速度,信息透明公开的设计效果。
In order to change the shortcomings of the traditional property management model and improve the efficiency of property management and the happiness of the owners,in the era of“internet plus”,the system design concept of commercial property residential social services under the“internet plus”perspective is put forward.The property information management under the“internet plus”vision adopts the“one screen at both ends”,that is,the model of computer plus mobile phone APP,the introduction of artificial intelligence module,through the cloud simplicity system to design property self-inspection report,basic product repair,work order management,equipment regular maintenance application,maintenance personnel workload and performance information management and other functions to achieve the design effect of reducing manual interference,improving response speed,and information transparency.
作者
殷乐
薛正鹏
唐伟
YIN Le;XUE Zhengpeng;TANG Wei(Hunan Polytechnic of Water Resources and Electric Power,Changsha 410131,China;Beijing Sanyue Zhineng Co.,Ltd.,Beijing 100022,China)
出处
《现代信息科技》
2020年第21期91-93,96,共4页
Modern Information Technology
关键词
互联网
物业服务系统设计
云简单
internet
design of property service system
cloud simplicity
