摘要
近年来,政府网站建设更加强调网站服务实用功能,政民互动越来越成为政府网站必备的一项重要应用。为进一步增强政府网站政民互动能力,现设计智能化政民互动交流系统,依托数据共享交换技术及智能知识库技术,实现网友在线咨询高效无纸化答复,极大地提高政民互动效率,满足社会公众咨询需求,更好地提高政府行政效能,为民服务。
In recent years, the construction of government website emphasizes the practical function of website service, and the interaction between government and people has become an important application of government website. In order to further enhance the interactive ability of government and people on government websites, an intelligent interactive communication system for government and people is designed. Relying on data sharing and exchange technology and intelligent knowledge base technology, the online consultation and paperless Reply of netizens are realized, which greatly improves the efficiency of government and people interaction, meets the needs of public consultation, and improves the administrative efficiency of the government and serves the people better.
出处
《大众科技》
2020年第9期24-26,共3页
Popular Science & Technology
关键词
政民互动
智能问答
知识库
数据共享交换
interaction between government and people
intelligent question and answer
knowledge base
data sharing and exchange
